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Explore Mobile Banking Portugal

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Brenda L.
11/13/2024

10

min read

Mobile banking Portugal

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Portugal - Finance
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Both residents and expats in Portugal heavily utilize mobile banking for their financial management. With just a few taps on a mobile device, users can perform a wide range of tasks, from paying bills and transferring funds to investing in savings and managing loans. For expats, this convenience is invaluable, simplifying financial management while living abroad.

Leading banks such as Millennium BCP, Caixa Geral de Depósitos, Santander Totta, and Novo Banco have developed advanced mobile apps packed with user-friendly features. These apps meet the needs of a tech-savvy user base, making day-to-day banking quick, efficient, and secure.

This guide provides an overview of the mobile banking services available in Portugal, with a spotlight on one of the country’s premium banks, Millennium BCP. We’ll explore how their mobile app exemplifies a practical, comprehensive approach to banking for locals and expats alike.

Reliable banking apps in Portugal

Several major Portuguese banks have invested in feature-rich, secure mobile apps to cater to their users' needs. Here’s an overview of the top banks and what their mobile apps bring to the table:

  • Millennium BCP: Known for its intuitive interface and full integration with MB Way, Millennium BCP’s app is a favorite among locals and expats. It covers everything from everyday banking to investment management.
  • Caixa Geral de Depósitos: Offering strong multibanco functionalities and an array of investment tools, the Caixa Geral app is recognized for its dependability and secure operations.
  • Santander Totta: This app provides a smooth experience with features like instant bill payments and real-time expense tracking, helping users stay on top of their finances.
  • Banco BPI: Notable features of BPI's app include its user-friendly design, integration with MB Way, and convenient card management features, such as the ability to set spending limits and track transactions.
  • Novo Banco: Praised for its simplicity and functionality, Novo Banco’s app supports Multibanco, MB WAY, and flexible card management, making it a practical choice for everyday banking.

General features across Portuguese banking apps

Mobile banking apps in Portugal share several core features, making financial management accessible and straightforward for both locals and expats.

1. Account management

With Portuguese banking apps, users have complete visibility into their accounts, including balances and recent transactions.

Apps from Caixa Geral de Depósitos and Banco BPI also provide options to set up spending alerts and budget notifications, which is particularly helpful for anyone looking to manage their budget more closely.

2. Payments and transfers

  • Domestic and International Transfers: Portuguese bank apps allow users to make both domestic and international transfers with ease. SEPA transfers make it simple to send and receive euros across Europe, while banks have varied fees for other international transfers.
  • Multibanco Bill Payments: Multibanco, a unique Portuguese interbank network, enables bill payments within the app by entering an entity and reference code, which is commonly provided on utility and service bills. This feature streamlines bill management for expats and locals alike, removing the need for in-person payments.
  • MB WAY Integration: Integrated into most banking apps, MB WAY supports peer-to-peer (P2P) transfers, QR code-based payments, and even cardless ATM withdrawals. This versatile tool has become an essential part of daily financial transactions in Portugal.

⚠️ Both Multibanco and MB WAY features are only available for Portuguese bank accounts and cards.

3. Financial planning tools

Apps like Santander Totta are adding financial tracking tools to help users categorize expenses, monitor trends, and manage budgets effectively.

Some apps even include goal-based savings options, allowing users to work toward specific financial targets—whether that’s saving for a holiday or building an emergency fund.

4. Card management

Users can easily manage their debit and credit cards within the app, from activating and deactivating them to setting spending limits and generating virtual cards for online shopping.

This feature is essential for security and gives users control over their spending, which is particularly helpful when living in a new country.

5. Loan and credit applications

Banks like Millennium BCP offer streamlined loan and credit applications directly through their apps.

Users can check their eligibility, receive instant decisions, and track application status in real time, simplifying access to additional funds when needed.

6. Investment tools

Caixa Geral de Depósitos and Millennium BCP offer in-app investment capabilities, enabling users to purchase mutual funds, monitor portfolios, and access market insights.

These tools are particularly appealing for expats looking to grow their savings without managing separate investment accounts.

7. Security and authentication

Portuguese banking apps prioritize security, with features like biometric logins (face or fingerprint recognition) and two-factor authentication (2FA) to keep user accounts safe.

Regular security updates and transaction alerts are also provided to ensure users are aware of all activity on their accounts.

8. Multilingual Support

For expats, navigating banking in a foreign language can be daunting, but many Portuguese banking apps, including Millennium BCP, offer English-language options.

This feature makes mobile banking accessible and eliminates language barriers for non-Portuguese speakers.

Understanding multibanco and using multibanco references for payments

Multibanco is a distinctly Portuguese interbank network connecting major banks and enabling users to handle various financial transactions, both in-app and at Multibanco ATMs. It’s a cornerstone of banking in Portugal, especially for routine bill payments.

Key functions of multibanco

  • Bill Payments: Multibanco simplifies utility and service bill payments. Users enter an entity and reference code directly in the app, completing payments in just a few steps.
  • Government and Tax Payments: Multibanco also handles payments to government bodies, including income tax and social security contributions, thereby reducing long lines at government offices.
  • Mobile Top-Ups: Multibanco makes it simple to keep prepaid phones active by supporting quick top-ups for mobile phones, which you can do in-app or at any ATM.

Steps to Pay Bills Using Multibanco References

  1. Access the Payment Section: Go to the “Payments” or “Multibanco” area of the app.
  2. Select ‘Pay with Multibanco Reference’: This option prompts the system to accept bill payment details.
  3. Input Entity and Reference Numbers: Enter these details from your invoice, along with the payment amount.
  4. Confirm and Complete: Review and confirm the payment, which is processed instantly.

Multibanco is a convenient and efficient payment method, especially for expats unfamiliar with Portuguese banking; it allows users to manage bills seamlessly from their mobile device.

MB WAY: features and benefits

Most Portuguese banking apps integrate MB WAY, a popular digital payment solution from SIBS. It allows users to securely conduct transactions and manage funds directly from their mobile phones.

Key MB WAY Functionalities

  1. Instant Transfers: MB WAY enables users to send money instantly to others by using just a phone number, ideal for splitting bills or transferring to friends and family.
  2. Cardless ATM Withdrawals: Users can generate a temporary code for cash withdrawals at Multibanco ATMs, adding flexibility when a physical card isn’t available.
  3. QR Code and Contactless Payments: MB WAY allows for contactless payments via QR codes or NFC, streamlining the in-store purchase process.
  4. Virtual Card Creation: You can create single-use virtual cards for online shopping to increase security against fraud.
  5. Bill Splitting: The “Split Bill” feature lets users divide expenses among friends, with amounts automatically calculated and requested from each person’s linked account.

MB WAY’s features are especially convenient for expats, who may find traditional banking processes less accessible. Its quick and straightforward transactions make daily life simpler.

Digital banks in Portugal

In Portugal, digital banking platforms like N26, Wise, and Revolut have gained popularity due to their user-friendly interfaces, low fees, and international capabilities.

Let's examine each one, taking into account the type of International Bank Account Number (IBAN) they offer. Despite being easily manageable, non-PT50 bank accounts are not eligible for the benefits of Portuguese mobile banking, such as MB WAY and Multibanco.

N26

N26 is a German-based digital bank offering fully online banking services. It provides a range of accounts, including free and premium options, catering to various customer needs.

  • IBAN: Accounts come with a German IBAN, starting with 'DE'. This allows users to perform SEPA (Single Euro Payments Area) transactions across Europe.
  • Services:
    • Real-time transaction notifications.
    • Debit cards are available.
    • Integrated expense tracking and budgeting tools.
    • Free payments worldwide in any currency.
    • Partnership with Wise for international transfers, offering competitive exchange rates.

Wise

Formerly known as TransferWise, it specializes in international money transfers and offers multi-currency accounts.

  • IBAN: Wise provides users with a Belgian IBAN, starting with 'BE', facilitating euro transactions within the SEPA zone.
  • Services:
    • Hold and manage balances in multiple currencies.
    • Receive local bank details in various countries, including the UK, US, and Australia.
    • International transfers at the real exchange rate with transparent fees.
    • Debit card for spending in multiple currencies without hidden fees.

Revolut

Revolut is a UK-based financial technology company offering banking services through a mobile app, including currency exchange, debit cards, and stock trading.

  • IBAN: Revolut provides a Lithuanian IBAN, starting with 'LT', for euro accounts, enabling SEPA transactions across Europe.
  • Services:
    • Hold and exchange multiple currencies within the app.
    • Debit cards are available.
    • The interbank exchange rate allows for fee-free spending abroad.
    • Access to cryptocurrencies and commodities trading.
    • Budgeting tools and analytics to track spending habits.

What you need to know as a Portuguese resident

While these platforms offer European IBANs, some Portuguese entities may not accept non-Portuguese IBANs for direct debits or salary deposits, despite regulations mandating acceptance of any EU IBAN. Users have reported occasional difficulties with certain service providers or employers.

Furthermore, it's crucial to understand that these platforms don't integrate with Portugal's Multibanco system, a popular choice for bill payments and other services. This means users may need to find alternative methods for certain transactions commonly handled through Multibanco.

In summary, N26, Wise, and Revolut offer valuable services for those seeking digital banking solutions in Portugal, especially for international transactions. However, potential users should consider the implications of having a non-Portuguese IBAN and the lack of MB WAY/Multibanco integration when deciding if these platforms meet their specific banking needs.

Portugue mobile banking with Millennium BCP

Millennium BCP, one of Portugal’s most popular banks, offers a mobile app with extensive features tailored to diverse financial needs, from everyday banking to advanced investment options. Here’s what makes the app stand out:

Key features in the Millennium BCP app

1. User-friendly interface and multilingual support

The Millennium BCP app has a straightforward, user-friendly layout available in both Portuguese and English, helping expats navigate it effortlessly. The dashboard offers quick access to balances, recent transactions, and primary banking services.

2. Integrated MB WAY features

Through full integration with MB WAY, the Millennium BCP app offers:

  • Instant Transfers and Cardless Withdrawals: Send money quickly or withdraw cash from ATMs without a card.
  • Contactless Payments: Make payments with QR codes or NFC functionality, ideal for seamless in-store purchases.

3. Multibanco bill payments

The app supports full Multibanco functionality, making it simple to pay bills, taxes, and school fees with entity and reference numbers directly in the app.

4. Insurance Services

The Millennium BCP app offers a variety of options for managing and purchasing various insurance products.

  • Health and Life Insurance: View policy details and apply directly within the app.
  • Home and Auto Insurance: Obtain quotes and initiate coverage.
  • Travel Insurance: Purchase short- and long-term policies for peace of mind while traveling.

5. Financial Goals and Savings with ‘Apparte’

With “Apparte,” users can set up personalized savings goals and automate transfers, helping them build funds for specific purposes, from vacations to emergency savings.

6. Loan and credit applications

Users can apply for personal loans or credit cards directly in the app, with eligibility checks and instant status updates simplifying the application process.

7. Advanced security features

Millennium BCP prioritizes security, offering biometric logins, PIN protection, and region-specific card restrictions. These features add layers of security, giving users peace of mind when managing finances.

Final words

Mobile banking in Portugal has grown to offer a highly adaptable and secure experience, with services like Multibanco and MB WAY making everyday financial management convenient. With reliable apps from leading banks like Caixa Geral de Depósitos, Santander Totta, and Millennium BCP, customers enjoy a full suite of services on the go.

Millennium BCP’s app stands out for its intuitive design, comprehensive integration of services, and advanced features, making it a valuable tool for expats and locals alike.

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