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04/12/2025

Avoiding Scams in Portugal: A Resident's Guide

scams portugal residents expats

Welcome to Portugal. You've likely been drawn here by the promise of sun-drenched beaches, a rich cultural background, and a more relaxed pace of life. But as many newcomers quickly discover, navigating the practicalities of setting up a life here can be a minefield. Expats, often perceived as having money and being unfamiliar with the local systems, become prime targets for a wide spectrum of scams.

This guide is not meant to scare you, but to arm you. It's built on the collective, often hard-won, wisdom of the expat community, official sources, and legal realities. Justice in Portugal can be notoriously slow, making prevention your single most powerful tool. We'll break down the most common scams, not the ones targeting tourists, but the ones affecting your day-to-day life and your move.

How are the rental scams in Portugal?

The Portuguese rental market, especially in hotspots like Lisbon, Porto, and the Algarve, is fiercely competitive. This high demand has created a breeding ground for fraud.

The Public Security Police (PSP) reported a staggering 25% increase in rental scams in the first quarter of 2025 compared to the previous year. These aren't just one-off incidents; they are sophisticated operations.

How the rental scam works in Portugal?

The pattern is deceptively simple:

  1. The Bait: A property is advertised on a popular platform (or even a newspaper) at a price that’s just a little too good to be true. The photos are appealing, and the description is perfect.
  2. A Hook: You contact the "landlord," who is often incredibly responsive and charming. They'll build a rapport, but will have a plausible story for why they can't show you the property in person (e.g., they are "living abroad").
  3. Pressure: They create a sense of urgency. Other people are "very interested," and you must act now to secure it. This is designed to make you panic and skip due diligence.
  4. The Switch: To "reserve" the property, you're asked to make an advance payment—typically a security deposit and one or two months' rent—via a method that is difficult to trace, like a bank transfer or cash.
  5. Disappearance: Once the money is sent, the advertiser vanishes. The listing is deleted, emails bounce, and phone numbers are disconnected. You arrive in Portugal to find the property either doesn't exist or is home to a completely different, uninvolved family.

What are the biggest red-flags for rent in Portugal?

Beyond the basics, you need to understand the system to spot the more subtle scams.

Red Flag: The landlord offers an "under-the-table" deal with no contract to "save on taxes."

  • Reality: In Portugal, long-term rental contracts must be registered with the tax authorities (Finanças). The landlord pays a stamp tax on this contract. An unregistered contract offers you zero legal protection. If a dispute arises, you have no standing, and you could be evicted with no notice. The landlord may face fines, but you're the one left homeless.

Red Flag: The rental is for less than 3 months but isn't listed as an Alojamento **Local (AL).

  • Reality: Short-term holiday rentals require a specific license, the Alojamento Local (AL). You can and should verify the AL license number for any short-term rental on the official Registo Nacional de Turismo portal. Without this license, the rental is illegal. Long-term contracts, by law, are for a minimum of one year, though shorter periods can be stipulated for specific transitional purposes (like business or study), but this must be explicit in a registered contract.

Red Flag: The landlord asks for more than the standard deposit.

  • Reality: It is standard practice to ask for 1-2 months' rent as a security deposit (caução) plus the first month's rent upfront. While the law allows for up to 3 months' rent as a deposit, some landlords in high-demand areas pressure tenants for 6 or even 12 months of rent in advance. Do not do this. The legal system to recover this money if things go wrong is incredibly slow and expensive. You have no guarantee of getting it back.

Red Flag: You are dealing with a sub-letter who seems evasive about the actual owner.

  • Reality: Illegal subletting is common. A tenant rents a property and then illegally sublets it to others without the owner's permission. To protect yourself, ask for the property's land registry certificate (Certidão do Registo Predial). This document proves who the legal owner is. If the person you are dealing with is not the owner, they must provide a legal, written, and signed authorization from the owner allowing them to sublet.

Arroios rental scam

This real-life scam highlights how rental-adjacent services can be fraudulent. An expat rented a small one-bedroom flat in Arroios, Lisbon. They then "sold" fake residency certificates (Atestado de Residência) to over 1,500 other foreigners, claiming they were all flatmates.

  • Scam: For €300-€500, people could get a certificate needed for their visa or NIF application without actually living at the address.
  • Double-Dip: The scammer's address was used for the victim's NIF application. When the official NIF document and, crucially, the Finanças portal password arrived by mail, the scammer demanded another €300-€500 to release them. The victim, already implicated, often paid up.
  • Aftermath: The loophole was eventually closed. To get a residency certificate from a ‘Junta de Freguesia’ (parish council), you now typically need to present a registered rental contract. The victims of this scam may face serious problems when they try to renew their visas or apply for permanent residency, as their initial application was based on fraud.

How to prevent a rental scam in Portugal?

  1. VERIFY: Never commit to a property you haven't seen. If you are remote, use a trusted friend or a reputable relocation agent to visit, take videos, and check the property.
  2. DOCUMENT: Insist on a written, registered contract. Verify the landlord's identity against the property's official ownership document (Certidão do Registo Predial).
  3. TRUST, BUT VERIFY: Do not rely solely on online recommendations for agents or landlords. Use platforms like Supercasa, which only list properties from licensed real estate agents (with a valid AMI license number, which you can also check online).
  4. PAY SAFELY: Never pay large sums in cash. Use a bank transfer so you have a record. Ensure the name on the bank account matches the name of the owner on the official documents.

If you become a victim, file a police report (queixa) with the PSP or GNR immediately. Provide them with every piece of evidence: emails, message screenshots, bank transfer details, and the fraudulent advert. Acting fast is your only chance.

How are the property buying scams in Portugal?

The Portuguese property market is complex. While scams here are less about disappearing with a deposit, they are more about trapping you in a disastrous purchase. Scammers rely on your excitement and lack of knowledge of Portuguese property law.

Common Property Scams and How to Defeat Them

1. Fake Ownership and Document Fraud This is the most audacious scam. The "seller" does not actually own the property they are selling. They may be a disgruntled tenant, a distant relative, or simply a fraudster who has identified an empty or absentee-owned home.

  • Warning Signs: The seller is reluctant to provide official ownership documents, providing photocopies or incomplete papers. They pressure you for a quick sale and a private deal, avoiding notaries and lawyers. The price may be suspiciously low to encourage a hasty decision.
  • Your Absolute Protection: Demand to see the official and up-to-date ‘Certidão do Registo Predial' (Land Registry Certificate). This is the single most important document; it is the definitive proof of who legally owns the property. Do not accept an old copy. Your lawyer must obtain a new one directly from the ‘Conservatória do Registo Predial' as part of their due diligence. This certificate also lists any charges, mortgages, or liens against the property.

2. An Unlicensed "Agent" Many individuals present themselves as property agents, but they lack the required legal credentials. They are accountable to no one and operate outside the law.

  • Warning Signs: The agent has no physical office, uses a generic email address, and cannot provide you with their license number. They may be charming and seemingly well-connected, often found through informal social media recommendations.
  • Your Absolute Protection: All legitimate real estate agents and agencies in Portugal must have an AMI License (Licença de Mediação Imobiliária). This number must be displayed on their website, business cards, and all official advertising. VERIFY THIS NUMBER on the official public database of the regulatory body, IMPIC (Instituto dos Mercados Públicos, do Imobiliário e da Construção). An agent without a valid, verifiable AMI license is operating illegally.

3. Hidden Debts and Illegal Construction This is a far more common and devastating trap. You buy your dream home, only to inherit a mountain of debt or discover that half of it was built illegally.

  • Warning Signs: A seller or agent who is evasive about property tax records (Imposto Municipal sobre Imóveis - IMI), utility bills, or condominium fee statements. They may downplay the importance of the property's ‘Caderneta Predial’ (tax registration) or ‘Licença de Utilização’ (habitation license).
  • Case Study from the Expat Community: An expat hired a solicitor who was "highly recommended" in a Facebook group to handle their property purchase. The solicitor charged an exorbitant fee: ten times the standard rate. The sale went through, but the new owner later discovered that the entire first floor of their house was an illegal extension and had never been licensed. This was clearly visible in the official property documents the solicitor was paid to review. The speculated motive? The solicitor could charge the expat a second time for the "nightmare" process of attempting to legalize the construction, a process that could end with a demolition order from the municipality.
  • Your Absolute Protection: Your independent lawyer's job is to conduct a thorough investigation. They must check for debts with the tax authority, the condominium management, and utility companies. Crucially, they must compare the ‘Registo Predial’ (Land Registry) with the ‘Caderneta Predial’ (Tax Registry) and the actual physical building. If there are discrepancies, like a swimming pool or an extra bedroom that doesn't appear on the plans, it is an illegal construction. Do not proceed until this is resolved.

4. Off-Plan Development Fraud Buying a property before it's built comes with its own set of risks. Fraudulent developers can take your money and disappear.

  • Warning Signs: Intense pressure for large upfront payments without a proper escrow account or bank guarantee. Vague contracts and a lack of a verifiable track record for the developer.
  • Your Absolute Protection: Use a reputable developer. Payments should be made in stages as construction milestones are met. Crucially, insist that all funds are protected by a bank guarantee. This means if the developer goes bankrupt or fails to deliver, the bank will refund your money. Your lawyer must verify the developer's registration and all permits for the project.

How are the scams from professionals in Portugal?

Perhaps the most dangerous scams are those perpetrated by the very people you hire to protect you. Expats are often funneled towards certain "expat-friendly" lawyers, consultants, or solicitors via social media. While many are honest, some are "professional scammers" who have perfected the art of exploiting newcomer trust.

Visa and residency consultant scam in Portugal

  • Pitch: You're told you don't quite meet the requirements for a specific visa (like the D7 for passive income), but for a hefty fee, the consultant "knows someone" at AIMA (the immigration and borders agency) or the consulate who can get it approved.
  • Case Study from the Expat Community: One family, living in a campervan with no fixed address or qualifying income, was rejected twice for a D7 visa. A "highly recommended" solicitor asked for €3,000 to "handle the appeal." At the appointment, the solicitor went in alone, leaving the family in the waiting room, and emerged ten minutes later with approved visas for everyone.
  • The Ugly Truth: This is not a "service." This is bribery and corruption. You are not a client; you are a co-conspirator in a crime. This may get you the initial visa, but your residency is built on a foundation of fraud. When it's time for renewal, and the "contact" is no longer there or the system has been cleaned up, you will likely be rejected, lose your residency, and could face legal consequences.

Fake lawyer scam in Portugal

This scam targets people before they even arrive in Portugal, leveraging the name of legitimate law firms.

  • Pitch: Scammers clone the website of a reputable Portuguese law firm, changing only the contact details. They then "offer" a non-existent job to a foreigner. To secure this job, the victim is told they must pay for various "processing services."
  • Fake Fees: The Philippine Embassy has explicitly warned its citizens about this, noting that scammers demand payment for documents like "entry clearance certificates," "international overseas employment clearances," and "affidavits of a guarantee fund."
  • Ugly Truth: None of these documents are required by Portuguese authorities. They are entirely fabricated. Reputable companies do not hire solely based on a CV and will never ask an employee to pay fees to secure a job offer.

How to avoid scams from professionals in Portugal?

  1. Verify Credentials:
    • Lawyers (Advogados): Must be registered with the Portuguese Bar Association (Ordem dos Advogados). You can search for them by name on the official portal.
    • Real Estate Agents: Must have a valid AMI license, verifiable on the IMPIC website.
  2. Seek Independence: NEVER use a lawyer or solicitor recommended by the seller or the real estate agent. Their loyalty will be to the person who gives them repeat business, not to you. You need an independent professional whose only goal is to protect your interests.
  3. Get Multiple Quotes: Contact at least three different, independently verified professionals. This will give you a clear idea of the standard rates for the services you require and protect you from being overcharged by a factor of ten.
  4. Reject "Special Connections": If a professional's strategy involves "knowing someone" or paying someone off, run. This is a massive red flag that you are dealing with a criminal, not a professional.
  5. Demand Everything in Writing: Get a detailed quote and scope of work upfront. All advice and significant communication should be in writing. If you are not fluent in Portuguese, ensure you have a trusted, independent translator for all contracts and legal documents.

How are the digital scams in Portugal?

Portugal has a significant vulnerability to digital fraud. In 2018, it was ranked the second most affected country globally by spam and phishing.

The problem has only gotten worse, with official cybercrime complaints surging to a record 3,973 in 2024, a figure that is widely believed to be vastly underreported. Scammers are organized, and their methods are constantly evolving.

How a phone scam works in Portugal?

It used to be an occasional call from an international number. Now, it's a daily barrage from what appear to be legitimate Portuguese mobile numbers.

  • How They Do It: Scammers use a technique called Caller ID Spoofing. This allows them to fake the number that appears on your screen, making it look like the call is from a local business, a university, or even a neighbor. They obtain these numbers through data breaches, purchasing lists on the dark web, or using automated systems to simply dial number ranges.
  • The "Silent Call" Reconnaissance: Have you received a call where no one speaks, or it hangs up immediately? This isn't just a technical glitch. Cybercrime investigators have identified these as "exploratory calls." The scammer's automated system is simply checking if your phone number is active. If you answer, your number is marked as "live" and added to a target list for a future, more sophisticated scam attempt. Returning the call often leads to an unsuspecting person whose number was spoofed.
  • The Impersonation Attack: The scammer calls you pretending to be from a trusted entity:
    • "Microsoft/Apple Support": They claim your computer has a virus and that they need remote access to fix it.
    • "Your Bank" (e.g., Millennium BCP, Caixa Geral): They report a "suspicious transaction" and need you to "verify" your login details or a transaction code.
    • "PayPal": You'll get a recorded message about a supposed payment, asking you to press a key to speak to an operator. This is a tactic to weed out the less gullible and save the scammers' time.
  • Your Absolute Protection: Understand this core truth: Microsoft, your bank, and PayPal will NEVER cold-call you about a problem with your account or device. They will never ask for your password or for remote access to your computer. If you receive such a call, no matter how persuasive or alarming the person sounds, just hang up. If you are concerned, independently contact your bank or the service provider using the official phone number or app on their website.

How a phishing scam works in Portugal?

Phishing, the use of fraudulent emails to steal your data, is rampant, especially during tax season.

  • How the Lure Happens You receive an email that looks official, seemingly from the ‘Autoridade Tributária e Aduaneira’ (the Portuguese Tax Authority, often called ‘Finanças’), CTT (the postal service), or EDP (the main electricity provider). Common subjects include:
    • "You are eligible for a tax refund."
    • "There is a discrepancy in your tax declaration."
    • "Your access credentials to the Finanças portal have expired."
    • "You have an outstanding customs fee to pay for your package."
  • How to Spot the Fraud:
    1. Check the Sender's Email Address: This is the biggest giveaway. A genuine email from the tax authority will end in .gov.pt. Scammers often use domains that look similar or are completely unrelated. A real case from 2025 showed a tax scam email originating from a .in (India) domain.
    2. Sense of Urgency and Threats: The email will urge you to "click here immediately" to avoid a fine or to receive your money.
    3. Timing: The tax authority warned of a refund scam email circulating in January. This is an obvious fraud, as tax returns are not even filed until April, and refunds are processed much later.
  • Your Absolute Protection: NEVER click on links or download attachments in an unsolicited email from these institutions. If you receive an email about your taxes, a package, or a bill, do not engage with it. Instead, open a new browser window and log in directly to your official Finanças, CTT, or EDP portal to check for any genuine notifications. If you suspect a phishing attempt, forward the email to the National Cybersecurity Centre's dedicated address: [email protected].

How are the tradesman scams in Portugal?

This category of scam is less about complex fraud and more about opportunistic exploitation. It’s the "expat tax", the unofficial premium added to a bill because you are perceived as being wealthy and uninformed.

  • Common Scenario: You need a plumber, an electrician, or a builder. You get a recommendation, perhaps from a well-meaning but equally uninformed person in a social media group. The tradesman arrives, does the work, and presents you with a bill that is wildly inflated compared to the local rate.
  • Tactics:
    • Vague Quotes: They'll give you a verbal estimate without a detailed breakdown of labor and material costs.
    • Unnecessary Work: They'll "discover" other problems that need immediate, expensive attention.
    • No Receipt (Fatura): They'll offer a discount for paying in cash with no receipt. This is a way to evade taxes, and it leaves you with no proof of work or payment if something goes wrong.
  • Your Absolute Protection:
    1. Get Local, Trusted Recommendations: Don't just rely on Facebook. Ask your Portuguese neighbors what they would pay for a similar job and who they would recommend. Word-of-mouth from people integrated into the local community is invaluable.
    2. Get Multiple, Written Quotes: For any significant job, get at least three detailed, itemized quotes (orçamentos) in writing. This will immediately give you a sense of the fair market rate.
    3. Agree on Everything Upfront: Lock in the price and scope of work in writing before any work begins.
    4. Always Ask for a Receipt with Your NIF: Ask for a ‘fatura com número de contribuinte’. This is your legal proof of the transaction and ensures the business is operating above board. It's standard practice in Portugal, and any reluctance to provide one is a major red flag.
    5. Check Your Restaurant Bill: The same principle applies on a smaller scale. Especially in tourist-heavy areas, check your bill for items you didn't order.

How are the job scams in Portugal?

The warning from the Philippine Embassy in Lisbon is a stark reminder of a widespread problem: scammers offering non-existent jobs in Portugal to defraud applicants. These schemes are not limited to one nationality; they target anyone eager to secure employment from abroad.

How the job scam works in Portugal?

The process is designed to build false hope and extract fees before the victim realizes they've been deceived.

  1. Bait: An attractive job opportunity is posted on a legitimate job board, a social media platform like LinkedIn, or sent directly to you via email. The salary and benefits are often generous, and the role seems perfect for your skillset.
  2. The Impersonation: Scammers pose as recruiters or HR managers from well-known, reputable Portuguese companies. In a common and advanced tactic, they will clone the website of a real company or law firm, meticulously copying the branding and content, but changing the contact information to a phone number and email address they control.
  3. "Easy" Hiring Process: You are "interviewed," often just via email or a brief chat. A huge red flag is being offered a position solely on the basis of your CV or résumé without a formal, face-to-face or video interview with multiple team members. Legitimate international companies rarely, if ever, hire this way for professional roles.
  4. Fee Trap: After you receive your "job offer," the scammer informs you that to proceed, you must pay for mandatory processing. They will pressure you by saying the offer is time-sensitive. You will often be instructed to transact with a specific travel agency or "visa processing firm," which is part of the same fraudulent operation.

Types of fake fees

These scammers have invented a vocabulary of official-sounding but entirely fake documents. If you are ever asked to pay for any of the following, you are being scammed:

  • "Entry Clearance Certificates"
  • "International Overseas Employment Clearances"
  • "Affidavits of a Guarantee Fund"
  • "Work Permit Processing Fees" payable to the company
  • "Pre-employment background check fees"

Golden Rule: Legitimate employers will never ask you to pay them money to get a job. The company incurs the costs of recruitment and hiring. While you will have to pay official government fees for your own visa application directly to a consulate or AIMA, you will never pay the company itself or their designated private "processor" for the privilege of being hired.

Red flags for job scams in Portugal

  • You're asked for money. This is the number one, non-negotiable red flag.
  • The communication is unprofessional. Look for poor grammar, spelling mistakes, or generic email addresses (e.g., [companyname][email protected] instead of @companyname.pt).
  • You're hired without a real interview.
  • The offer is too good to be true. An unusually high salary for the role or promising to arrange a visa with no questions asked are signs of a scam.
  • Verify independently. If you receive an offer, find the company's official website through a Google search (do not use the links in the email). Find their official phone number and call them to verify the job offer and the name of the person who contacted you.

How to prevent scams in Portugal or report it?

Knowledge is your shield, but knowing what to do when your defenses are breached is your sword. Let’s see preventative wisdom and provides a clear, step-by-step plan for victims.

How to prevent scams in Portugal?

Embed these principles into every transaction and interaction in Portugal to protect yourself.

  1. Embrace Radical Skepticism: Treat any unsolicited contact, be it a call, email, or message, with suspicion. If an offer seems too good to be true, it is.
  2. Verify Independently, Always: Never trust the information provided by the person you are dealing with. Verify their credentials through official, public sources:
    • Lawyers: portal.oa.pt (Portuguese Bar Association)
    • Real Estate Agents: www.impic.pt (Search for the AMI license)
    • Property Ownership: Obtain a fresh Certidão do Registo Predial.
    • Company Legitimacy: Find their official website via a search engine.
  3. Reject All Pressure: Scammers manufacture urgency to make you bypass your critical thinking. Slow down. A legitimate deal will still be there tomorrow.
  4. Insist on Physical and In-Person Verification: For rentals and property, there is no substitute for seeing it with your own eyes or having a trusted, independent party do it for you.
  5. Demand a Paper Trail: Never operate on verbal agreements. Insist on written, registered contracts for rentals. For all services and purchases, demand a ‘fatura com número de contribuinte’ (a receipt with your NIF number).
  6. Hire Independently: Your lawyer or solicitor must work only for you. Never use a professional recommended by a seller or real estate agent.

How to report scams in Portugal?

If you become a victim, it is crucial to act quickly, methodically, and without shame.

Step 1: Immediate Financial Triage

  • Contact Your Bank NOW: Call your bank's fraud department. Report the transaction. If you paid by bank transfer, ask them to attempt to reverse or block it. If you used a credit card, report it as stolen to block further charges. Time is the most critical factor.

Step 2: Preserve All Evidence

  • Do Not Delete Anything. Create a dedicated folder and save everything:
    • Screenshots of the advertisement, website, and all conversations (WhatsApp, SMS, email).
    • Copies of bank statements and transfer receipts.
    • The scammer's name, email, phone number, and bank details.
    • Create a written timeline of events, from first contact to the moment you realized it was a scam.

Step 3: File an Official Police Report (Apresentar Queixa)

  • This is a critical step. Go to the nearest police station.
    • PSP (Polícia de Segurança Pública): For cities and urban areas.
    • GNR (Guarda Nacional Republicana): For rural areas.
    • PJ (Polícia Judiciária): This is the investigative police that handles serious crimes, including major fraud and cybercrime. You may be directed here.
  • Bring all your evidence. Be prepared for a bureaucratic process. If you do not speak fluent Portuguese, it is highly advisable to bring a trusted friend or professional translator. Getting an official report is essential for your bank and any potential legal follow-up.

Step 4: Report to Other Relevant Authorities

  • Cybercrime/Phishing: Forward fraudulent emails and information to the National Cybersecurity Centre at [email protected].
  • Fraudulent Listings: Report the fraudulent ad directly to the platform where you found it (OLX, Idealista, Facebook, etc.). This helps get it taken down and protects others.
  • Professional Fraud: If you were scammed by someone posing as a professional, report them to the regulatory body. This holds them accountable and helps get their name on a public blacklist.

Step 5: Warn the Community (Carefully)

  • Once you have filed an official report, share your experience factually in relevant expat forums. Do not engage in libel, but state the facts of the scam's mechanics. You can say "I was scammed by someone using this script on this platform" without naming unproven individuals. This act of community solidarity is one of the best ways to disrupt the scammers' ecosystem.
Key Takeaways

Portugal is an overwhelmingly safe and welcoming country. By being informed and prepared, you are not living in fear; you are living with wisdom. You are ensuring that your Portuguese journey is defined by the beauty and culture of the country, not by the actions of its few predatory individuals.

By adopting a mindset of "verify, then trust," you can safely and confidently enjoy all the incredible experiences Portugal has to offer. Be prepared, be skeptical of unsolicited offers, and always rely on official sources and independent verification. Welcome home.

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